Swiss cabin crew union Kapers is pressing for stronger protection against violence, threats, coercion and physical assaults against flight attendants, linking the call to a rise in unruly-passenger incidents at Zurich and Geneva airports. On 3 September, the union is staging an action under the slogan “STOP VIOLENCE – RESPECT CREW” as part of a wider national day against violence towards transport staff.
The campaign comes as the Swiss Federal Office of Civil Aviation recorded 2,043 unruly-passenger incidents in 2025, up from 1,730 a year earlier. Among those cases were 523 reports of verbal aggression, 45% more than in 2024.
Kapers argues that attacks on crew can disrupt the performance of safety-critical duties in the cabin and should be prosecuted ex officio. The union says the issue has become a workplace safety matter as well as a passenger-behaviour problem, with flight attendants increasingly exposed to abuse and assaults while carrying out their duties.