Air India’s AI2379 incident is under a wider safety probe after multiple Indian outlets reported that the original turbulence explanation has been overtaken by evidence of possible technical failures on an Airbus A320neo flying from Phuket to Delhi. The aircraft lost about 300 feet in cruise on 4 August, injuring 17 people on board, including passengers and cabin crew, before landing safely in Delhi.
The investigation now involves India’s Aircraft Accident Investigation Bureau and Directorate General of Civil Aviation, alongside Airbus and French BEA specialists. Early accounts had pointed to brief turbulence, but subsequent reporting shifted the focus to a sudden altitude loss and suspected hydraulic or flight-control issues. The aircraft was operating over eastern India, near the Odisha area, when the event occurred.
The case is commercially and operationally sensitive because it moves the discussion from weather-related disruption to a possible systems failure on an A320neo, one of the world’s most widely flown narrowbody types. The widened probe is likely to draw close scrutiny from regulators and operators monitoring fleet reliability, maintenance standards and cockpit procedures while investigators work toward a final causal finding.