Iberia has capped one-way fares on flights between Madrid and Andalusia at €99 in Economy and €149 in Business through 8 November, as demand rises following the rail accident in Urda, Toledo. On 28 October, the airline added 520 seats to its Andalusia services, a 20% increase in capacity for that day, and scheduled two additional evening flights between Madrid and Málaga.
The one-day capacity increase comprised 362 seats on the Madrid–Málaga route and 158 on Madrid–Seville. Iberia also assigned Airbus A321 aircraft to flights IB507/508 between Madrid and Málaga and IBE611/12 between Madrid and Seville. The extra Málaga services were flight IB049, departing Madrid at 20:00, and IB048, leaving Málaga at 22:00.
The airline offered flexible travel options to passengers whose plans were disrupted by the accident. Ticket changes could be handled through its customer service line, 900 111 500. Iberia was also working to increase capacity over the following days, though the additional 520 seats and two extra flights applied specifically to 28 October.