Nigeria’s Civil Aviation Authority has threatened stricter sanctions against Royal Air Maroc and warned that it could recommend suspending the carrier’s operations in the country over repeated passenger-rights and regulatory-compliance complaints. The regulator’s concerns centre on baggage-handling failures, poor complaint resolution and alleged failures to compensate passengers for delayed luggage, escalating a dispute that affects the airline’s Nigeria services.
Michael Achimugu, the NCAA’s public-affairs and consumer-protection director, raised the warning after saying the airline had already faced sanctions in 2025 for consumer-protection breaches but had shown limited improvement despite ongoing regulatory engagement. He also criticised the absence of senior Royal Air Maroc decision-makers from NCAA-called meetings, suggesting the matter has moved beyond routine customer-service complaints into a wider compliance issue.
No formal suspension order has been reported, and the material available does not indicate that final sanctions have been imposed. Royal Air Maroc had not publicly responded at the time of the report.