Air India’s Phuket-to-Delhi flight AI2379 lost about 300 feet in cruise after encountering turbulence on 4 August, injuring 17 people on board the Airbus A320neo. The aircraft landed safely at Delhi’s Indira Gandhi International Airport at 11:07 am IST, with injuries reported among passengers and crew.
The airline carried 137 passengers and eight crew members on the service. Thirteen passengers and four crew members were taken for medical evaluation after the landing, and five passengers had been discharged by late evening while the remainder continued treatment.
Indian aviation regulators were informed of the event, and the DGCA is reviewing the incident. The aircraft’s flight data recorder and cockpit voice recorder have been secured as investigators examine whether the altitude loss was caused by clear-air turbulence alone or whether another operational or technical factor contributed. The carrier described the occurrence as a brief turbulence-related event during cruise, while later reporting also pointed to the possibility of a transient technical fault.