Delta is extending accessibility features across its inflight entertainment system, with 100% English closed-captioned content now available and audio-descriptive programming expanding on board. The airline is also putting important inflight announcements on seatback screens to support customers who are Deaf or hard of hearing, as part of its wider accessibility programme across the fleet.
The update came as Delta marked the 40th anniversary of the Air Carrier Access Act, tying the improvements to a broader commitment to accessible travel rather than a single product rollout. The programme also covers tactile seat controls, tactile lavatory features and a dedicated wheelchair-accessible lavatory on selected new aircraft, alongside digital accessibility upgrades on Delta.com and the Fly Delta app.
Delta’s inflight entertainment changes appear aimed at making seatback systems more usable across the network, including for customers with visual and hearing disabilities. While the airline has not framed the move as a dedicated live TV launch, its accessibility page points to live television closed captioning on a subset of the fleet and work under way to expand it further, suggesting the seatback display strategy is being broadened incrementally.
The airline’s latest update follows a series of accessibility additions across cabin and digital touchpoints. That includes a more accessible flight map, improved content presentation and tools for passengers to share accessibility needs before travel.