IATA will hold the joint World Financial Symposium and World Passenger Symposium in Macao, China, on 28-29 October 2026, bringing together airline leaders in retailing, finance and passenger experience under the theme “From Vision to Value: The Next Era of Air Travel.” The programme will focus on how airlines can turn digital and commercial innovation into better operational efficiency, improved customer journeys and lower costs.
The opening session will feature IATA interim director general and chief financial officer Sandrine Le Borgne alongside Stanley Pun, president of the Civil Aviation Authority of Macao. That session will be followed by IATA’s Industry Economic Outlook and the results of the 2026 IATA Global Passenger Survey.
Three themes will shape the agenda: airline retailing and distribution through offers and orders, financial efficiency and the cost of payment processing, and digital identity and biometrics across travel flow, baggage, border processing and accessibility. The event will gather executives from across airline commercial, finance, operations and customer-experience functions as the industry weighs how to accelerate adoption of new technologies in day-to-day airline business.