The European Commission has ruled that rising jet fuel prices do not qualify as extraordinary circumstances under passenger rights regulation EC 261/2004, entitling travelers to compensation for cancellations caused by high costs.
Transport Commissioner Apostolos Tzitzikostas clarified the distinction during a meeting with EU transport ministers. A simple increase in fuel prices, which has more than doubled since the crisis began, represents a commercial decision by airlines if they cancel unprofitable routes. In such cases, passengers are eligible for refunds, airport assistance, and financial compensation ranging from €250 to €600 based on flight distance: €250 for under 1,500 km, €400 for 1,500-3,500 km, and €600 for over 3,500 km, provided they receive less than 14 days notice.
Tzitzikostas emphasized that current cancellations stem from price hikes, not physical shortages. An actual fuel shortage at airports would qualify as extraordinary, exempting airlines from compensation but preserving refund and assistance rights. He noted no evidence of widespread shortages or mass cancellations ahead.
Consumer groups, including Italy’s National Consumer Union, have welcomed the stance, affirming passengers rights to full refunds within seven days or rebooking plus compensation.