PoCs Prove Industry is Ready for Contactless Travel

The International Air Transport Association (IATA) has released results from multiple digital identity Proofs of Concept (PoCs) conducted with airlines, airports, technology providers and governments in Europe and Asia-Pacific.

These PoCs demonstrate the industry’s readiness for fully integrated contactless travel experiences. A key test simulated an end-to-end journey from London Heathrow (LHR) to Rome Fiumicino (FCO) on British Airways, covering flight shopping to arrival. Passengers create secure digital versions of their passports via a mobile scan and aliveness check, enabling tamper-resistant, selectively shared credentials throughout the process.

Standards based on W3C Verifiable Credentials and decentralized identifiers ensure interoperability across airlines, travel agents, airports and governments. Features include effortless travel requirement checks, Ready to Fly status for secure check-ins, and contactless airport processes. Zero Knowledge Proofs allow verification of details like loyalty status without revealing underlying data.

Additional pilots, such as one with Cathay Pacific, Hong Kong Airport and Narita Airport, showed digital identity verification cutting processing times at touchpoints by up to 40%. Travelers store identity documents in digital wallets, sharing biometrics for seamless bag drop, security, immigration and boarding without physical documents. IATA passenger surveys indicate strong demand for faster airport movement using biometrics.

The initiatives enhance efficiency, security through trusted biometric verification, and passenger experience while maintaining data privacy and quality.